Benefits of Using Local Partners for Industrial Supplies

If your work requires the use of precision tools, you should give attention to those that supply your tooling needs service your manufacturing equipment. As many job shops and part manufacturers are part of a longer supply chain, your tooling and industrial suppliers are part of your supply chain and these relationships can be nurtured and honed for mutual satisfaction. The tools that your equipment uses are central to your workmanship and your end users will measure you on quality workmanship.  Inferior tools will produce inferior quality products. Having a local partner as your manufacturing tools supplier will allow the representatives to visit your shop and take ownership in your success. Using a dot com supplier that is in another state or across the globe will inhibit that relationship to develop.

Flood Supply is a Norton Abrasives Distributor in PA among being a distributor for many other brands. As your partner, they can help keep your tool shop in good working order so that your team can keep your tools sharp. You may also need abrasives for the deburring and polishing processes of the parts you make.. Having a vendor that offers a larger range of products and work more as a consultant and keep an eye on inventory along with your very busy tool room personnel. A first-class abrasives distributer in PA can even come into your shop and train your team on the differences one abrasive offers over others.

You may also need to work with precision measuring instruments during the manufacturing, estimating and QC processes. Flood Supply is also Mitutoyo distributors in PA. Among other measuring tools, Mitutoyo offers a 12-inch digital caliper that is the gold standard gaining the highest degree of accuracy for measuring material thickness. Mitutoyo also makes the most advanced micrometers, calipers, indicators and other highly sensitive measurement tools. Your team at Flood Supply are highly experienced in each one of the measurement tools sold by Mitutoyo USA.

If you are a builder, mechanic, repair expert, or are in a related field, you need tools for several  applications. Whether you work on your own or you are part of a larger company it is imperative you establish a reputation for solid and dependable work. You can only be as good as the tools you work with, which is why you must align yourself with a vendor that can guide you to make the best choices for your business. That is what a good local partner will do for you.

The company you work with should be transparent from the start. They should tell you what they can and cannot supply. You should also be able to test the products you are interested in before placing a large order. For example, when considering CNC machine tooling from SGS, the vendor you work with should tell you up front with the total cost and credibility of that brand. There should be no surprises once you have placed your order. A good industrial supply company in PA will stand behind every product they represent.

The company you order your abrasives and measurement tools from should also provide extensive service and solid guarantees. If you have ordered some of the latest measurement tools on the market, it is right for you or your people to be trained on how to best use them. You should also receive careful instructions on how to best use the abrasives you have received. It is essential that you know all about the products you buy so that you do not misuse or underuse them. We believe Flood Supply can be that manufacturing supplies distributor that you can count on.

Talking the Talk: The Importance of Using Shop Talk in the Manufacturing Supply Industry

Working in the manufacturing supply industry brings with it a unique set of challenges to overcome. Manufacturers what to work with industrial supply partners that have deep knowledge of the tools and consumable supplies that they will need to do their jobs effectively and prefer not to buy from partners that may be new to the trade. As with any industry, these is a common language or slang in use that insiders use freely to communicate. We call that shop talk.. Although it may seem like a silly thing to be hung up on, don’t overlook the importance of using the right jargon when dealing with buyers of manufacturing supplies. There are several simple reasons which highlight why failing to talk the talk may just be an indicator that when the time comes, you can’t walk the walk either.

Know What’s Going On

On a very basic level you can’t service a client’s needs if you don’t understand them. When you’re serving as a Norton Abrasives distributor you will need to know the difference between typical tool room grinding wheels, high precision grinding wheels, and when a CBN grinding wheel might need to be employed. Clients that have an extensive tool room will know the difference and if you are presenting yourself as the authority on Norton Abrasives, you must come off as authoritative. A tool and die maker who has been doing his job for years will know when you are making things up or appear inexperienced, so using shop talk is imperative to winning their confidence. If you’re an industrial supply company in PA has a representative who doesn’t understand the slang, it can lead to misunderstanding clients  and a negative customer experience when the time comes to deliver.

Establish Your Credibility

Just as a client is likely to be using shop talk when in contact with their manufacturing supplies company, they expect to hear it back as well. When a professional uses common slang for industry terms, it shows a familiarity with the field and the products they are offering. For example, Die Max refers to a particular brand of gas springs that most die makers are very familiar with. Fibro and iFab also make gas springs but they don’t call them Die Max. Therefore when I client asks for Die Max springs, they are often looking for the best value gas springs regardless of the manufacturer’s brand. When you know your provider knows what they’re talking about it’s easier to trust their advice and opinions on what products to buy.

Relatability is Vital

Nothing is more important in any industry than trust. Whether a client is working with an SGS tools distributoror buying micro tools for Swiss machining directly from Kyocera Precision Tools, they need a service provider they can count on. Speaking the same industry language is the first step in building that trust that can then blossom into an effective working relationship. Without the ability to communicate clearly and comfortably that trust will always be on rocky footing, so knowing all the ins and outs of the industry lingo is a must.

If you’re looking for a new industrial supply company in PA it’s important to find one that you’re on the same page with. When your client knows you can speak their language you can get down to the business filling their tooling needs.